At Skin Reset, we are committed to protecting your privacy and ensuring that any information you provide to us is collected and used under the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003. We will not share your data with any third party except for administrative purposes related to the services we provide and where required by law.

1. INTRODUCTION

This privacy notice elucidates how Skin Reset utilizes your personal data when providing a service to you or when you visit our website, outlining your legal rights concerning our use of your data. For the purposes of applicable data protection legislation, including the GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulation 2003.

2. PERSONAL INFORMATION COLLECTION

We may collect, store, and utilize the following kinds of personal information:

1. Information provided by you in any medical questionnaire.

2. Information regarding your computer and your interactions with and usage of this website (including IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation paths).

3. Information provided by you when registering on our website (including email address).

4. Information provided by you for the purpose of subscribing to our email notifications and/or newsletters (including name and email address).

5. Information pertaining to any purchases made of our goods or services (including name, delivery address, payment address, telephone numbers, and email address).

6. Information posted by you on our website for internet publication (including username, profile pictures, and reviews).

7. Information contained in or related to any communication sent by you to us (including communication content and associated metadata).

8. Any other personal information voluntarily sent by you.

3. PERSONAL INFORMATION USE

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant website pages. We may use your personal information to:

1. Administer our business and website.

2. Personalize our website for you.

3. Provide services to you.

4. Dispatch goods purchased through our website.

5. Issue statements, invoices, and payment reminders, as well as collect payments.

6. Send non-marketing commercial communications.

7. Send email notifications that you have specifically requested.

8. Send our email newsletter, if requested (you can opt-out at any time).

9. Provide third parties with statistical information about our users (individual user identification is not possible).

10. Address inquiries and complaints regarding our website.

11. Maintain website security and prevent fraud.

12. Verify compliance with our website's terms and conditions.

If you submit personal information for publication on our website, we will publish and use that information in accordance with the license granted to us. We will not supply your personal information to any third party for direct marketing without your express consent.

4. PERSONAL DATA RETENTION

Skin Reset will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to the extent required by law.

5. PERSONAL INFORMATION SECURITY

We will take reasonable technical and organizational measures to prevent loss, misuse, or alteration of your personal information.

All personal information provided via our website will be stored on secure (password-protected) servers.

All electronic financial transactions on our website will be encrypted.

While we implement security measures, the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your website access password confidential; we will not request your password except during website login.

6. YOUR RIGHT

You have the right to object to the processing of your personal data for marketing purposes. You can exercise your right to prevent such processing by checking specific boxes on the data collection forms or by contacting us at hello@skin-reset.com.

Our website may contain links to and from partner networks, advertisers, and affiliates. Please note that these websites have their privacy policies, and we do not accept responsibility or liability for them. Please review these policies before submitting personal data to these websites.

7. ACCESS TO INFORMATION

Under the Data Protection Act, you have the right to access information held about you. Access requests may be subject to a fee of £10 to cover our costs in providing you with the details of the information we hold about you.

8. CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy will be posted on this page and, if appropriate, communicated to you via email.

9. COOKIES

Skin Reset uses Strictly necessary cookies, Analytical Cookies, and Third-Party Cookies.

Strictly necessary cookies. These are cookies that are required for the operation of our website. Analytics Cookies. We utilize Google Analytics to analyze website usage. Our analytics service provider generates statistical information about website use via cookies, which are used to create reports. Third-party Cookies. Our website also uses third-party cookies from platforms and services such as Instagram, Facebook, TikTok, and Google.

10. CONTACT

We welcome any questions, comments, or requests regarding this privacy policy, which can be addressed to info@skin-reset.com.